Posts from:

May 2015

E-News - Three Things a Happy Customer Can Do

Happy Customers are more likely to come back to you for decades to come. The other day, I was in a store and ran into one of the first fifty customers I’d ever had in business. “Greg,” he said, “we sold our home and moved into an assisted-living home last year, but up until then, we had two McAfee systems and service every year.” Wow! What great customers! When I figured up the monetary worth of such loyalty, I estimated it to be close to $22,000. Wouldn’t we all like to have more